Processed: your chaos removal tool
A practical newsletter for small business owners who want less chaos and more control.
Profits. Growth. Happy customers. A team that sticks around.
If you’re like me, when you need to figure something out, you turn to a trusted expert… or the internet. You’re here to move your business forward in a way that actually works in the real world. Good—this is the right place.
Who this is for?
You’re likely:
A solopreneur or part of a closely held partnership
A decision-maker
Running a team of up to ~50 employees
Doing $150K–$10M in annual revenue
Excellent at your craft, but not a business professional by trade
Comfortable asking for help when it matters
What you’ll get here
Exactly what the title promises: processed—simple, practical ways to remove chaos from your operations so you can run a stronger, calmer, more profitable business.
I know the word “process” can carry baggage. I’ve sat in those meetings where people who don’t do the work prescribe “the next great process improvement.” Ugh. That’s not this.
My approach: we build processes that work for you and your team—not processes you end up working for. That means grounded, right-sized changes that fit how you already operate and aim straight at the outcomes you care about.
What to expect
Format: short, straightforward playbooks, checklists, and examples tied to specific problems
Frequency: usually weekly
Tone: practical first; a little entertaining second; always respectful of your time
Extras for subscribers: occasional “Insider Edition” deep dives and simple downloadable tools
Why listen to me
I’ve spent 30 years starting, operating, and improving small businesses. I studied Operations Management at Colorado State University and have helped owners create practical, actionable, sustainable improvements that reduce chaos and increase profit without bloated projects or busywork.
How to use this
Read. Apply one small change. See a result. Then repeat.
Got a thorny problem? Hit reply and tell me your most significant source of chaos—I’ll queue it up for a future piece.
Let’s start processing out some chaos.
—Steve